A hell of a franchise

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A hell of a franchise

3News NZ

Last month a controversy erupted over ex-Hell Pizza franchisees claiming they were bullied and pushed out of business by the owners of the master franchise.

Hell management decided to talk to Campbell Live, to share their side of the story.

We thought that might be the end of it. But it wasn't. Even more franchisees - current and former - came forward.

Some of them decided to talk, to Anna Burns-Francis.

Watch the video to see the interviews.

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Comments

21/07/2012 5:11:29 p.m.

Fantastic Cleaner wrote:

Well done former franchisees for standing up to these mongrels. We can only hope it gets them to pull their heads in with other franchisees. I too have been battling a NZ Master Franchisee in a services industry and been bullied into settling and keeping my mouth shut to avoid them "upping the anti" and threatening me with bankruptcy. What is sad, is our legal system allows those with money to burn to do this.
The franchise system and business itself is great. The greed and power game, making money, through force and threats, is not. I would love to tell my story of bullying frachise masters and their ridiculous contract clauses, to anyone who would listen, it would make your hair stand on end!

22/06/2012 9:27:08 p.m.

the DR wrote:

hell of a way to to lose customers who the hell do they think they are they say the devil is in the detail looks like it is

17/06/2012 6:01:05 p.m.

Reddyn Wallace wrote:

I would love to see a two sided representation of this story. Cambell live is meant to be fair and even handed and I know we all feel for the underdog but I think it would be awesome to actually see both sides of the story. And before you say you'll never eat Hell again please think of the Franchisees who are working very hard to make a living who you'll be affecting by not ordering.

16/06/2012 10:35:05 p.m.

Bill wrote:

I can't believe anyone buys these overpriced garbage Pizza's. I have had 1 and it was garbage and damn expensive, never again.

16/06/2012 10:51:55 a.m.

louise wrote:

I was surprised at the disparity of power in the relationship between the franchisee and franchiser.The losses incurred when management decided to open a direct competitor around the corner,and then saying the franchisee should buy that one too....in effect making him overcapitalise....what? you are brutal businessmen,Hell will freeze over before I go back there

16/06/2012 10:40:48 a.m.

Pip Harvey wrote:

what a couple of crooks those two owners appear to be. We watched with real sadness for the poor families whom brought into that franchise in such good faith NO more Hells Pizzas for us.