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Air NZ accused of discrimination against cabin crew

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Anna MacArthur

Anna MacArthur

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Sun, 07 Mar 2010 5:13p.m.

By Rebecca Wright

A former flight attendant is accusing Air New Zealand of discrimination in its approach to dealing with drug and alcohol issues among staff.

Anna MacArthur says the airline's careful handling of a drink driving pilot this week is in stark contrast to her own treatment by the airline.

Her job as a flight attendant took her all around the world, and then it was taken away.

"I'd been flying for Air New Zealand for 25 years, and I was absolutely devastated to be dismissed after going down such a long hard road of recovery," says Ms MacArthur.

In 2007 she told Air New Zealand she had a problem with drugs, and asked for help. She also paid $13,000 to enter an American rehab centre, and upon her return went through Air New Zealand's programme for a year.

Initially the airline was supportive, but then, six weeks before her final assessment to get back in the air, she was dismissed.

"I don't really think they want people to come back to work on an aircraft because they're high risk, which I can understand, but it's discrimination."

Discrimination, she says, because this week Air New Zealand backed pilot Warwick West, who hid three drink driving convictions from the airline for nearly 20 years.

"The pilots are obviously a lot more valuable to the airline and the cabin crew are expendable, so I would imagine that my recovery would have been more successful had I been a pilot," says Ms MacArthur.

Air New Zealand rejected this, saying: "After almost two years, she was still unfit to fly and was dismissed on the grounds that it was unclear if, or when, she would ever be fit to return to work as a flight attendant."

Ms MacArthur's claim of unjustified dismissal was rejected by the Employment Relations Authority, and she has since moved on to studying law. But she is concerned her treatment by the airline will discourage others with problems from coming forward.

"I would suspect that cabin crew would go deep underground and it wouldn't be until they were caught with random drug or alcohol testing before they were discovered, which is a real problem for the airline."

Industry sources are also citing another problem today - this time with the airline's random alcohol and drug testing regime. It is thought pilots and cabin crew are only tested on return flights because testing crew during departure disrupts the schedules. Those sources say this means it isn't a random testing regime at all.

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Comments [19]

Lev
09 Mar 2010 2:10p.m.

Good on you Wil. I totally agree with you. One employee hid a problem and convictions from Air NZ. The other asked for help, paid a huge sum of money to complete the company approved rehab program and was weeks away from reinstatement to the job she had devoted her life to when Air NZ sacked her. This may be about 'Pilot V Hostie' or 'Man V Woman'. It is definitely typical Air NZ, spiteful 'We like you V We don't like you' bulls#@t. Shame on you Fyfe and your flock of over paid, under achieving yes-men/women! We see through your little self publicity game.

MB
09 Mar 2010 8:33a.m.

What sensationalist shoddy journalism by TV3. You really should get all your facts right. What is your problem with Air NZ? Real tall poppy syndrome going on here. I will be switching to TV1 from now on.

Me
09 Mar 2010 12:26a.m.

Air NZ will lie, like all of them do.

Tara
08 Mar 2010 5:00p.m.

I agree with Wil

JJ
08 Mar 2010 4:38p.m.

Neal, it would seem that way. So why was the wrong person fired?

Neal
08 Mar 2010 2:47p.m.

One was dealing with his problem, the other wasn't, despite 2 years of assistance. Where's the problem? How much more could Air NZ do?

Glen Dale
08 Mar 2010 2:16p.m.

TV3 is to be congratulated for presenting a balanced factual story about one woman's triumph over her personal tragedy. What a pity her employer didn't celebrate this with her. Its amazing that mysogyny is alive and well in some kiwi workplaces. I doubt there's more to this story, if there was then the koru b.s machine would be running overtime

lozza
08 Mar 2010 1:02p.m.

This is only one side of the story. ERA dismissed her claim so now she wants to jump on this bandwagon. Randon testing can occur pre or post flight, here or at overseas ports. TV3 - are you going to restore your credibility by adding some balance to your stories. Perhaps investigate this culture across many industries and not just the national carrier.

Lightseed
08 Mar 2010 11:28a.m.

prospector, the point hasn't been missed, the point is this lady went to the media with a story, not all the facts have been presented, only her side of the story. The point is you cannot deem what has taken place because she is presenting a one sided story. Air NZ spent substantial money on her rehab then let her go, it is obvious there is far more to this story than this ex drug addict is telling.

Cameron
08 Mar 2010 10:55a.m.

Yet again, another TV3 story without all the facts. Looks like a journalist trying to make a name for herself.

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