Air NZ named 2009 airline of the year

Fri, 15 Jan 2010 6:35a.m.

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Global airline industry magazine Air Transport World has named Air New Zealand as its airline of the year.

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17 Jan 2010 10:31p.m.

Ruta wrote:

Jack! This is about the overall service we get from the airlines and the prices we pay. This is not about calculating the right time zone between countries, I'm talking about prices and the service air new zealand provides as a whole. I agree I should pay for my mistakes but "air new zealand do it reasonably and give customers like myself a fair go". Air NZ has a responsibility as well here as part of their service that we paid them for..If they have said "hey you made a mistake here" then at least I know they are awake and provide the service I'm entitled to. Jack people like you and me would like good value for their money I'm sure you'll agree withe me on that. If you think United airlines sucks then I think air nz is not any better than United airlines with my experience. We need another airline competitor to my normal route. Jack you entitle to your opinion and I'm entitle to mine...and we leave it at that..

17 Jan 2010 07:27p.m.

Jack wrote:

Ruta, it sounds to me like you just can't get your poor head around a thing called "time zones" and want to pass on the blame for your own mistake. Try an american airline like United and see how well they treat you, they won't even care if your return flight is before your first one! Good on ya Air NZ!

17 Jan 2010 04:47p.m.

Sam. wrote:

As a frequent flyer, Air New Zealand isn't bad. Honestly there, nothing beats Emirates or Thai Airways - I maybe a Kiwi, but Air New Zealand's prices need to be more competitive and better quailty service is needed. Never ever had issues with Emirates or Thai Airways - and their baggage limits are supreme, service is 100%, seats are comfortable and entertainment is top notch.