An advocate for the insured in Christchurch

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An advocate for the insured in Chch

3News NZ

Colin Macnab left working for the insurance companies and he now works for the insured

Colin Macnab left working for the insurance companies and he now works for the insured

In Christchurch’s red-zone, many red-stickered houses have been left empty by residents who got an offer they didn’t think was great, but the fight had gone out of them.

A man named Colin Macnab left working for the insurance companies and he now works for the insured. He’s an advocate for them.

His company is called Proclaims. It does cost money, but Mr Macnab has some incredible stories to tell about EQC and insurance companies in Christchurch.

Watch the video to see Jendy Harper’s full report.

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Comments

7/09/2012 12:05:16 a.m.

sarah miles wrote:

'Knights in shining armour'- I don't think so!! How is it that our uncaring government allows 'independant' practitioners to enter the market place to negotiate an insurance settlement for 20% of any amount they secure over and above the offer presented to the policyholder by the insurer. Let me spell it out- owner is entitled to NZD 490,000 for a property, the insurer offers the owner 190,000. If Proclaim secures NZD490,000 it costs the homeowner $60,000!!! Not only are Cantabrians receiving compromised Government offers based on 2007 valuations and being offered unreasonable replacement terms by their insurers but they are now also being fleeced by private companies like Proclaim in an attempt to obtain any kind of resolution. Yes you may argue that this is a cheaper alternative to leagal advice- but that would be missing the point. People require genuine assistance rather than their positions of weakness exploited for financial gain. The emergence of such companies is clear evidence yet again that private insurance in this country is not working. When is the government going to realize this- when are they going to implement meaningful policyholder protection??? As a Cantabrian I am outraged and dismayed by the New Zealand I currently find myself in. What ever happened to 'good faith'??

5/09/2012 1:45:24 a.m.

Peter Tuffley wrote:

If the 4 September and 22 February earthquakes were disaster waiting to happen, then EQC's and the insurers' treatment of quake-struck Christchurch residents was another.

4/09/2012 9:15:20 a.m.

Murray Hale wrote:

I find EQC easily the worst organisation i have ever dealt with . I would love top see a poll with a service level of EQC . Either they are trying to save money , are dishonest or straight out incompetent . The insurance company says we are over cap EGC say under . I own 2 units among 7 and no one can move because we cant work with EQC regards Murray