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Auckland bus cards to be replaced despite $1M pricetag

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Mon, 16 Jan 2012 12:56p.m.

The Hop cards have been in use less than a year

The Hop cards have been in use less than a year

Auckland Transport says $1 million spent on launching swipe cards which will be replaced after less than a year was worthwhile as a branding exercise.

More than 93,000 Hop cards were introduced last year to bus services run by NZ Bus, which is contracted by Auckland Transport to run more than half of the buses in Auckland.

But the electronic swipe cards will all be replaced by new cards before the end of the year as the cards can't be used on trains, ferries and Auckland Transport bus services run by other companies.

The original cards were supplied by Snapper, the system owned by Infratil and which is run on Wellington buses but which was beaten to the Auckland-wide integrated ticketing system contract in favour of French-based company Thales.

Auckland Transport spent $1 million on marketing the Hop cards last year, money spokeswoman Sharon Hunter says was well spent as the Hop name would remain for the integrated ticket.

"The money was used to successfully launch the Hop brand," she told NZ Newswire.

"It has gone down extremely well with users."

Ms Hunter said efforts were made to see if the Snapper technology used for the current cards and the system which will be used for Hop across the network technology would be compatible enough for current cards to remain in use.

It turned out they weren't, and the final decision to roll out new cards was made in early January.

"New cards were always an item in the budget so there won't be any extra money allocated," Ms Hunter said.

Auckland Transport is testing the new Hop card and they should be in use on the public transport network by the end of 2012.

NZN

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