Consumers confused by jargon
Mon, 09 Jul 2012 9:46a.m.
Consumers are becoming so confused by the amount of corporate babble in company documents that many can't make sense of what they're signing up for, according to Consumer New Zealand.
Critics say the use of jargon is a deliberate attempt by some organisations to mislead the consumer.
Labour MP Chris Hipkins agrees, saying people should not need a law degree to be able to understand the jargon included in documents.
Business New Zealand chief executive Phil O’Reilly spoke to Firstline this morning about jargon.
Watch the interview.
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9/07/2012 10:57:01 a.m.
Let's run it up the flagpole and see if anyone salutes.
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