Christina Boortman really enjoys driving. She's on a restricted license and thinks she's a pretty good driver.
She uses her grandma's car to practise, and Granny's dog Jake likes to ride pillion.
Little did Ms Boortman know that 10-year-old Jake would end up causing her quite a bit of trouble.
First thing yesterday morning, she set off to sit her full practical driving test at the AA Centre at Westgate in West Auckland.
She arrived early, feeling a little nervous but quietly confident.
Her tester came out 15 minutes late.
“He went to hop down in the seat, and then if you notice here there's a tiny bit of dog hair,” Ms Boortman says.
“He wouldn't hop in the car and he said ‘I’m gonna fail you for this’, and I was like, ‘what? Why?’ He was like, ‘it's unhygienic, your car's too dirty’, and he wouldn't let me even drive.”
She had been practising for her test for weeks and couldn't believe it.
“He was like ‘oh it doesn't matter, your car's too dirty. You've failed.'”
Her mother, Raewyn Boortman, was also in shock.
“I was angry. I just couldn't believe it. I thought you can't fail somebody because of that reason,” she says.
On the form filled out by the tester, he has written "vehicle fault - the seat is covered in dog hair. Need to have a clean out."
Ms Boortman’s grandmother had the car cleaned the Wednesday before the test.
Mrs Boortman has complained to the New Zealand Transport Agency.
“If it's for religious reasons or health reasons or even if he didn't like a dog, wouldn't they just put in another instructor to still take her for her licence? It's just not right.”
The New Zealand transport agency says the tester checked with his health and safety officer and his regional manager, and both agreed it was reasonable to decline the test.
Her complaint is still being investigated.
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