New Zealand's high commissioner to Canada has expressed disappointment about her compatriots' reactions to a complaint from a Canadian tourist that Eskimo sweets are racist.
Seeka Lee Veevee Parsons, 21, an Inuit of the Nunavut Territory in Canada, said she was shocked when she found the Eskimo marshmallows for sale last week, saying they were an insult to her people.
The correct term was Inuit or Inuk, Ms Parsons said.
High Commissioner Kate Lackey told Canadian media that New Zealanders were loyal to Eskimo sweets, but she criticised rude radio comments, online insults and calls for the 21-year-old tourist to head back home.
"I would hope New Zealanders would be a bit more courteous and understanding," Ms Lackey said.
"I'll probably get into trouble in New Zealand for saying such a thing, but often there's a sort of 'rednecky' element ... The people who get on talk-back (radio) and stuff haven't had time to think through a bit more deeply how the other person might feel."
Most reaction was in support of keeping the name, and Cadbury/Pascall says it will not make any change.
"That sounds a wee bit hard-hearted, but, as I say, this particular candy has been around for so long," Ms Lackey said.
"I think New Zealanders would have had absolutely no idea that it might cause offence to another people."
The controversy was unlikely to cause a political rift between New Zealand and Canada, she said.
"You could hardly have two countries closer together in attitudes and values than Canada and New Zealand."
NZPA