Quake-affected Christchurch homeowners insured by IAG could face a two-year wait to have their home repaired or rebuilt.
Insurance company IAG will pay out millions of dollars to Canterbury earthquake victims it admits it underpaid.
Various offshoots of IAG were rated worst, second worst, and third worst in a survey of Canterbury homeowners' dealings with their insurance companies.
Insurance Australia Group's New Zealand subsidiary, the nation's largest general insurer, has reported a $A103 million ($NZ133.1m) annual profit compared with $A3m the previous year.
Christchurch residents still living with insurance and EQC issues two years after the September 4 uake took to the streets today.
Hundreds of angry elderly residents have demanded answers from their insurance companies at a special forum in Christchurch.
Brooklands residents are fighting their insurance companies after their homes have been switched from "write-offs" to "repair jobs".
IAG has completed its $380 million take-over of AMI Insurance after getting the all clear from regulators.
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