If your home and/or contents have been damaged by the Christchurch earthquake please note the following:
· Claims can be lodged with EQC by calling free phone 0800 DAMAGE (0800 326 243) at any time. You can also lodge claims on EQC’s website – www.eqc.govt.nz
· Everyone with house and contents insurance will automatically have the Earthquake Commission's cover.
· People have up to 3 months from the date the damaged occurred to lodge a claim.
· Many people have suffered damage and thousands of claims are expected. If our lines are busy please keep trying. Staff are dealing with claims as quickly as possible.
Also:
· If possible take photos before moving anything.
· You can make temporary repairs for safety or to prevent further damage or discomfort.
· If you are able to, you can get essential services like toilets and water systems repaired immediately but keep everything the repairer replaces (and keep a copy of the bill).
· You can clean up spillages or crockery and glass breakages (but don’t throw anything not perishable away yet).
· You can dispose of perishables like ruined or spilt food. (List the items as you bury, burn or dump them).
Claims line - 0800 DAMAGE (0800 326 243)