Rural residents: our banking needs are being ignored

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Sun, 13 Dec 2009 4:49p.m.

Banks will not install ATMs unless they get about 6,000 transactions a month

Banks will not install ATMs unless they get about 6,000 transactions a month

By Lachlan Forsyth

Residents in the north Canterbury town of Oxford say their banking needs are being ignored.

Customers from some of the major banks are unable to access funds from the town’s only automatic teller machine (ATM), and retailers are feeling the pressure of acting as a de facto bank.

The Oxford Farmers Market draws people in from around Canterbury for local goods and produce and, like many markets, it relies on a cash trade.

“We think it’s a cashless society, but there are still place where you need the cash,” says café owner Jo Seager.

“A good 30 people I’d say have asked ‘where can I get cash out?’ and it’s a bit of a pain to go and empty out someone else’s till to try and get your cash,” says Edward Robinson, a stallholder at the Farmers Market.

“So they come into places like ours, maybe buy a coffee or something, and want $100 in cash,” says Ms Seager. “It puts a lot of strain on the business.”

Locals say what they need is an ATM.

“This is a growing community, and we have on of the busiest Farmers Markets in Canterbury,” says stallholder Pip Douglas.

But banks will not install ATMs unless they get about 6,000 transactions a month – meaning towns like Oxford, with a population of just 2,000, miss out.

Oxford does have an independent ATM, but there is a catch for some bank customers.

While these smaller machines operate where the larger banks wont, at the moment, National, ASB and ANZ customers are prevented from using them.

“There’s a good thousand rural New Zealand locations that need this type of service and we believe we’re set up to do it,” says David Dickinson of ATM plus.

He wants all the banks to come on board.

Locals say the hire traffic coming through the area means they need larger machines that can cope.

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Comments

14 Dec 2009 09:57a.m.

Kim wrote:

What I don't like is a bank telling me where I can and can't get my money. How often do you get caught short and need an ATM? I wouldn't mind the fee. At least you know about it at the time instead of on your end of the month bank statement. At least you can use BNZ cards.

14 Dec 2009 08:37a.m.

Stephen wrote:

The fees are transparent. Cash withdrawal fees range from $1.50 to $1.80 and are displayed on the ATM screen and the customer has to positively accept the fee in order for the transaction to proceed or customer can exit at no cost.

13 Dec 2009 11:25p.m.

steve wrote:

I feel that untill fees for these atms are transparent (Ive heard from between $2 & $10 per transaction and dont seem to be disclosed at the time of the withdrawl.) that the banks that are not participating are in fact protecting their clients from being ripped off. Good on them. Steve

13 Dec 2009 10:31p.m.

Brian wrote:

Don't hold out any hope BNZ will be there in a meaning full way. My view is that BNZ is retrenching so much it will soon become non-existant for everybody here this side of the parent in Australia. When BNZ deliberately "burns off" its most affluent customers what can you expect will be their attitude to their lesser "clients"?