'Sweatshop' style call centre uncovered in Auckland

Wed, 10 Dec 2008 12:00a.m.

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When employees are forced to work long hours with low wages under poor conditions, it is usually referred to as a 'sweatshop'. Unite Union has described Surveytalk call centres in Auckland as the new sweatshops, and now employees have made a stand.

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17 May 2011 01:22p.m.

Sh wrote:

I work at surveytalk in auckland. and to be honest, i think these people are being babies. it is hardly a sweatshop. We have a very casual work environment, most of our employees are teenagers, working for some loose cash to spend. We get to talk during shift, and we much around quite a bit. Plus, your strikerate doesnt affect your pay, you get your hourly rate weather you get 2 surveys or 20 surveys, so you arent under a lot of pressure. the bosses are nice and its an easy job.

17 May 2011 11:40a.m.

E B wrote:

Well, we have wipes now. Pay hasn't gone up, and the equipment is still broken. Systems don't work, so we end up wasting time trying to get things to work, which means we don't meet our quotas and end up getting paid less.

25 Jul 2009 11:25p.m.

john wrote:

I currently work for survey talk,and the pay is 12.50 and hour ,there is one box of clean wipes for the whole call center,and there is nothing to protect your eyes from the screen.Managagment lie to you wehen you ask for work so they can stop people from moving up to the bronze pay rate of the thirteen dollars.I dont know what they have achieved since this