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Paul Reynolds, head of Telecom

Paul Reynolds, head of Telecom

video
Wed, 17 Mar 2010 8:45p.m.
Telecom’s XT network was meant to be an impressive feat of technology, but instead it was plagued with outages and bad publicity.
 
60 Minutes journalist Amanda Millar investigates what went wrong with the network and presents exclusive footage from inside the Telecom meltdown.
 
Producer:  Julie Ash
Reporter:  Amanda Millar
Camera:  Arthur Rasmussen & George Murahidy
Editor:  Tamara Finau-Moir 
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Comments [5]

Helen
18 Mar 2010 9:45p.m.

What a shocking attempt at masking a PR exercise as an unbiased interview. Telecom provided all of the 'inhouse footage' of support crew looking very stressed and overwhelmed, how convenient. As New Zealands largest telecommunications supplier Telecom should be ashamed of themselves - pity is not something a company should strive for. An over-paid, under-performancing major corporation whinging. Is this really what TV3 think people want to watch - Because I think TV3 can do better. It was an embarrassing, annoying watch. Very poor media decision by telecom and tv3.

Trev
18 Mar 2010 12:54p.m.

I would be interested to know if the story was supplied to 60 minutes directly from Telecom, including the interviewer? It seemed like a tactic in Telecom's own corporate communications/PR plan. The story focused on the four outages only. I live in the South Island and continue to have limited network availability on my Telecom mobile every day. So is the issue fixed? That's easy. No.

Luana
18 Mar 2010 10:59a.m.

Really? This was the best TV3 could do with access to Telecom? Poor editing, lack of focus, and sub par interviewing techniques. This was just embarrassing to watch. I'm embarrassed for TV3 and the poor performance of the interviewer. Every time we think we'll get some of the interview, every time Paul Reynolds starts to speak, it's interrupted by cheesy music and poorly edited rubbish. People wanted answers and TV3 decided to treat the interview as a joke.

Pete
18 Mar 2010 9:20a.m.

Video not working!! Not having seen the story I am pretty sure it would have been the same old NZ media over exaggerated story lines , repetetive footage with no real angle except to shock and entertain the masses. Did I mention I am pretty sure it will lack any real journalism . It would be great if they could , what an opportunity to do so.Can't wait to see it so the media can prove me right !! :)

Daniel
17 Mar 2010 10:20p.m.

Great idea for a story, pity about the useless reporter. If she had asked the right questions it would have been interesting.

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