Talent2 picked before NZ payroll providers for Novopay

25/11/2012 9:48:19 a.m.

Mike wrote:

Why is Campbell Live not asking any hard questions of Labour over Talent2?

Oh wait, it was all signed up by August 2008, and Labour wasn't in govt then? Anything can be bought for a few dinners with Labour, and Talent2 signed up in August 2008 was no different.

24/11/2012 5:12:44 p.m.

Christine wrote:

This is just another National Govt cockup. I just can't believe an Ozzy firm was chosen. So much for another promise broken to provide more NZers with jobs.. Here's hoping people who thought we would be lucky to have a John Key led Govt have finally woken up-- please don't vote for them again.. & to think we have to wait till 2014 before the next election ---OMG!! I wish for a snap election

24/11/2012 2:34:38 a.m.

Peter wrote:

There are NZ companies that have the skills to do this work .... and a lot of other work that is sent out the door and overseas!! I remember reading that it was Abraham Lincoln, when questioned as to where to buy cannon for the military (because British cannon was cheaper) said "If we buy theirs they get the money and we get the cannon, If we buy ours we get the money and we get the cannon". This country needs some basic common sense and there would be many jobs and a greater prosperity for our nation as a whole.

22/11/2012 7:44:51 p.m.

Ruz wrote:

Under CER Australian firms are able to bid for projects put up for tender by the NZ Government and vice-versa. There would have been an RFP type process and presumably when proposals were evaluated, Novapay were the best. Despite that though, the system rolled out seems to be a dog and due to the type of errors being produced it does not seem to because of incorrect data-entry by schools. The bad news is that it may take a long time to fix all of the problems. The good news is that I expect the Education CEO to be gone from her job within six months, not simply because of the Novapay mess and the rushed rollout but also because of the Christchurch schools merger debacle.

22/11/2012 12:03:10 p.m.

Terry wrote:

Novopay is rapidly shaping up as the biggest IT disaster in this country's history - it makes the Police INCIS system from the 1990s (which was never implemented) look like a pocket calculator by comparison. It's becoming blatantly obvious that in spite of the vacuous PR spin from Talentless2's stooges that the system is fundamentally broken and will likely never work properly. I suspect it's only a matter of months before it gets junked and replaced by an army of clerks doing everything manually until another system is developed, hopefully by somebody local. It's time the Prime Minister grew a pair and took command of this situation as clearly his Minister and the Ministry staff can't handle it. Heck, his Associate Minister can't even pronounce the word "remunerate" properly! And then we need a full public enquiry into this debacle.

22/11/2012 9:58:03 a.m.

Andrea Brown wrote:

I love the way Novopay and even the MOE keeping saying Payroll Administrators (in schools) need more training. We are doing what they and their manuals ask of us - but the systems cannot cope! Systemic problems - not school input problems are at the heart of the issues. Talent 2 obviously under estimated the various scenarios you get in a school environment. It is mainly our support staff who are being incorrectly paid. They should just man up and admit they have cocked up and stop blaming other people.

21/11/2012 8:58:32 p.m.

katubaldy wrote:

Just watched the interview on Campbell Live with the Talent-less2 exec and was surprised only at the guys attitude.Here's a good 'litmus test' for interviews,especially when the objective is damage control.Is the suit in question,(corporate exec,politician or otherwise),just telling you the OBVIOUS(!!)or something informative and new?If it is the former approach then the intention is two-fold.Do not address the issue effectively,focusing on the symptoms and not the cause.Also to stoutly defend the company or party's role in the issue.Turns out an Aussie payroll company got a NZ govt contract,stating that they'd be ready to roll in two years.More than four years later they still haven't sorted it,quite the opposite..it's a stinking dung pile of errors and breaches of privacy.In comes 'Einstein' to tell us, "we said we'd do it in two years and it's been four",(really?).How about, "you might say its a SHAMBLES John, but we don't"....(kind of enlightening this guy).Can we know what you got paid to create this train wreck of a payroll?...Ahhh no,sorry confidentiality clause gets me off the hook.Can we know how you got the tender in the first place?Ahhh refer to my first answer.Blah,blah,...regret, blah,blah....confident we can rectify it,blah,blah....oh dear how sad. If you saw the interview it is easy to connect the dots.You realize,these guys put forward a tender that promised more than they were capable of delivering. Several times he mentioned that this is just one of hundreds of contracts they service and these things happen...again with the obvious.No REAL answers,no REAL intention of parting with any solid information...So why are these Talent-less2 blokes not sued for breach of contract,fired and the contract put up for tender while they clean up their fiasco and leave? Thats what kiwis want to know.Why is it, the NZ taxpayer is footing the multi-million dollar bill for these plonkers to continue?Thats what the NZ govt should be asking right?You'd think so yeah?

21/11/2012 8:08:14 p.m.

Lynley Bryant wrote:

Hi John I admit that Novopay is a 'dread' to go to each day, at work. I work as Payroll Officer/Accounts at Salisbury School - one of the schools looking at possible closure and redundancy, which we are dreading, as far as Novopay goes. If it may help the couple who require info for WINZ - this can be gathered by adding up pays from the SUE reports that the school have received over the IRD year or the employees payslips if they have them all. A letter to WINZ with the total Gross amount that they have earned should suffice. Should take half to one hour to sort this out. So you don't need Novopay for everything - can't contact them anyway. I am a natural "detective' when it comes to finding things out and find Novopay challenging. If I can't sort it one way I will find another way. It it's very user unfriendly and I am grateful that we did not get rid of our 'Inhouse payroll' system - MYOB which has been a 'godsend' when it comes to rectifying Novopay 'muckups". We have approximately half a dozen errors that Novopay have made so we have been lucky. Some they have refused to rectify and some I am still working on. I can assure Novopay our employees will get their money one way or another. Lynley

21/11/2012 7:44:05 p.m.

Bruce wrote:

The question arises as to whether GST was a consideration in the awarding of the contract or not, and how gst if any is treated. Is this a component of the reason this contract went offshore? We are probably losing out both ways - loss of employment and loss of 15% tax on "how many million". Who gains from this aspect is the question. Were out contractors disadvantaged by needing to charge it?

21/11/2012 7:28:55 p.m.

jill wrote:

The couple who are in dire straits (the Avisons) why cant IRD supply work and income with the information in the interim - after all they do share information when its really necessary