The Novopay roadshow

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The Novopay roadshow

3News NZ

The Ministry of Education is trying to help people understand Novopay more

The Ministry of Education is trying to help people understand Novopay more

Now, we all know there have been some teething problems with Novopay, in the same was Jaws was a movie about teething problems.

But the Ministry of Education is working to sort it out, even holding roadshows to make sure people understand aspects of the new payroll system.

That's good.

Notice of these meetings was sent out yesterday morning - just 24-hours before the first one, in Wellington, took place.

Never one to miss a meeting, Tristram Clayton went to have a look.

Watch the video.

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Comments

14/11/2012 5:56:10 p.m.

Jan wrote:

When is someone going to ask how long its going to be before Novopay do anything with all of the super schemme funds they been taken from the wages of school employees. Usually this is matched by a contribution from MOE and paid fortnightly to our fund holders. So far no a cent has been transfered and as of today Novopay have no idea when the system will be fixed to allow this to take place. Will we get compensated for lost interest - I very much doubt it.

9/11/2012 1:50:11 p.m.

Jane wrote:

Have attended a roadshow - basic powerpoint presentation with screen dumps (that couldn't be viewed) of what had to be entered online by schools for their the end of year/start of year staffing level reconciliations - nothing really learned but appreciated the warnings given about flaws in the IT system e.g. if "complete" button is pushed prematurely all EOY records for the school would be dropped off. More concerning was if the "reason for leaving" field was completed for staff leaving the school at the end of the year but perhaps continuing at another next year..... they will be removed from payroll system completely. We all know what happens next.....NOVOPAY will set them up as a new employee with new employee number (and no employment history attached to their records) AND when they do eventually get paid, their can expect their salary to have been cut to minimum or untrained teacher rates. MOE needs to front up honestly about the real numbers affected by the stuff-ups that are created by NOVOPAY systen and staff (the statistics quoted are rubbish!) and get some professional advice about cancelling the NOVOPAY contract.

7/11/2012 11:31:31 a.m.

Grouchy wrote:

There was such outrage amongst Wgtn schools that the roadshows were to be held in the Hutt and Porirua that we bombarded the MOE/Novopay with complaint emails, so they've rescheduled a roadshow for us .... in SILVERSTREAM - even worse - a 45 minute drive for me just to get to it, so half of my working day will be wasted on this roadshow. I've already downloaded their booklet and printed it, so is there any point in even attending if it's such a waste of time? To Donna - that's terrible that you haven't been paid, but total rubbish that they can't pay you for part days and your office manager should know exactly how to fill in the form - it's a piece of cake and I do it for our relievers all the time!! She needs to enter, say 0330, if you've worked for 3.5 hours into the hours column, or 0200 if you've worked for 2. The only issue where I've found you can't enter a part day is when taking sick leave off a teacher, so teachers - if you're going to be sick, make sure it's for a full day, not half a day, coz you're going to lose a full day's sick leave anyway!! LOL

6/11/2012 9:10:24 p.m.

Jayne Barnett wrote:

I attended one of the EOY/SOY roadshows today. Complete waste of time. You couldn't see the screen and I only caught about a third of what they were saying. NOS (Novopay online support) attendee kept waving a document around referring to it and telling us to go and download it from the Novopay website. Seems it has all the info we need to do the EOY (End of Year) forms but obviously the Ministry couldn't afford to print out copies for all of us or even tell us by email to print it off and take it along to the roadshow. It would have made more sense. Then again they could have sent us all an email explaining about the EOY/SOY instructions etc and saved the cost of all these roadshows in the first place. Then when discussing the SOY (Start of Year) forms the NOS informs us she only has the basic information at this stage and I think (couldn't hear) that this will be online later in the month. I thought the roadshow was to inform us all about the EOY/SOY and they don't have all the information?!!
All in all there seemed to be no point to the roadshow - more like an attempt on the Ministry's behalf to show some caring faces and soothe ruffled feathers? Didn't work for me. I asked a question and was given a long winded answer after which I then had to repeat my initial question in order to actually get the answer I was after in the first place.Perhaps the best way to sum it up is with the last question asked which went something like this "When will it all be fixed?" The somewhat flippant reply from the seconded Ministry representative " 1 year, maybe 3 years." There are no words...

6/11/2012 7:37:53 p.m.

Rowan Stringer wrote:

Re novopay segment 6 nov. I too have not been paid correctly since august!, I spent 4 months on acc from april this year and novopay cant seem to get me back onto the payroll system since i was cleared to return to work in august.I have not been paid for one of my jobs since I returned to work (I have 2 contracts), I am also owed holiday pay from this contract as it only runs for 3 terms, also to make matters worse, this term my other contract was increased from 10 hours a week to over 20, in my last pay I was not paid for those extra hours, only the original 10, I keep getting told it will be fixed next time but next time has not arrived yet. My employer lent me $200 in september to get me through that particular week, so now I have the (huge) added stress of not being able to pay back the money I owe to my employer, the bank not only turned down my application for a loan, but has been charging me dishonour fees for missed payments and took the last $15 from my account today to cover the charge for considering my loan application, how am I supposed to support my family? we have no staples such as potatoes, and very little left for school lunches and no money until next wednesday which is the next pay week for me, in which I may again not get paid. It appears that novopay is saying there are only a few (less than 10) people nationwide who are still having issues, I believe this to be untrue as I know of two others at my school who have been incorrectly paid although not on the scale i have. a complete joke! what am I supposed to do?

6/11/2012 7:35:57 p.m.

Trish wrote:

If it's good enough for Kate Wilkinson to resign following the Royal Commission into the Pike River disaster, then why do the Minsitry of Education hierarchy still have their jobs - they should have resigned or been fired weeks ago. How arrogant they are - I'll bet they have been paid! The secretary and CEO should go - to not test a payroll is irresponsible, and Talent2 has always been a dog! It's not a payroll, it's a mess.

6/11/2012 7:28:28 p.m.

Terry Henare wrote:

My wife is a relieving teacher who is not allowed to contact them to find out if she has been paid all her days. She cannot find out how many days she has been paid. What you get is what you get. My real question is why we have to outsource a NZ service when we have so much unemployment, are we so inept and unskilled, do we have no loyalty to our own? I have a business that cannot get paid by an Australian based business that provides to our health industry. I feel we are being screwed and our Government help them

6/11/2012 7:25:27 p.m.

Ian wrote:

Why do the teacher have to wait till the next payrun to get paid Pay them now and get your s**t sorted for next time but pay them what they are owed NOW

6/11/2012 6:58:24 p.m.

Trish wrote:

If it's good enough for Kate Wilkinson to resign following the Royal Commission into the Pike River disaster, then why do the Minsitry of Education hierarchy still have their jobs - they should have resigned or been fired weeks ago. How arrogant they are - I'll bet they have been paid! The secretary and CEO should go - to not test a payroll is irresponsible, and Talent2 has always been a dog! It's not a payroll, it's a mess.

6/11/2012 11:37:13 a.m.

David wrote:

Well! I am owed 7 days in total, dating back to August. Thats more than one full week of pay. I am a reliever and work 3 part time jobs to make ends meet, and rely on my relief teachinf pay. Funny that! Its not for lack of trying on the part of the schools. Every time I have not been paid for a day, I have told the Principal, and they have acted and re-submitted those days. I believe its criminal to not pay people for work they have done. I can't think of one good, or honest reason not to pay someone. I'd hate for anyone in the ministry to go without a weeks pay. They would surely feel bad about that. David