'Town of the Future' residents can't get broadband

17 Jul 2010 06:40p.m.

siuf wrote:

I thought Australia was bad, but you guys have it even worse. Even third world countries have high speed internet that is a lot cheaper and doesn't have any idiotic data caps. this happens because ISPs are too greedy and don't want to install expensive infrastructure for only a small amount of customers because it has an initial loss with uncertain long term gains. its all about the short term profit and forgetting about customers.

14 Jul 2010 10:56a.m.

Denise Keno wrote:

Hi There, I moved to Rolleston on 10March 2010 and still havent got broadband. I am with Telstraclear and have been told it wont be until February next year at least!!! How can I get help with this as we arent rural & Christchurch is suppose to be a main centre!!??
PLEASE HELP :-)

07 May 2010 12:05p.m.

Bainn wrote:

If Telecom was a government owned company, everyone could expect coverage if the people were ultimately prepared to pay for it. But Telecom is a public company, and like any business, needs to run a profit. It seems the government wants the best of both world's - broadband for everyone, but it wants someone else to do it. Well this is the reality of a company.

07 May 2010 12:02a.m.

motogpnz wrote:

Very interesting... When we moved to Rolleston in Jan 2009 we waited 2 1/2 weeks for our broadband connection only to be told we were waitlisted and were unlikely to get a connection before Dec 2011. So we spent the hundreds of dollars your interviewee mentioned getting an alternative through the Vodafone mobile network. Quite by chance we reactivated our request for ADSL broadband last week. Since your interviewee was connected almost immediately, and Telecom claim he did not "queue jump" to get a connection I expect our broadband to be up and running within the week! Wouldn't want to bet the house on it though. I wonder what Mr Watts means by "competitive package" for people in our situation. Home line plus 40GB of data for $100 per month would be about right...

06 May 2010 08:53p.m.

Brenda wrote:

We have just moved into the Aotea subdivision in Porirua. We were shocked to be told by Telstra that we had to wait until January 2011 (or there abouts) before Telecom could connect us to broadband. I can't believe that Telecom can't sort this stuff out for new subdivisions - it's not like they don't know they're happening. I'm really pleased that Campbell has brought this to everyone's attention, because all our ringing the muppets at Telecom aren't going to do anything. And Telstra's not that much better. It took them 10.5 weeks to hook up our telephone! Anyone would think we live in a 3rd world country the way these companies operate.

06 May 2010 05:41p.m.

TechnoKiwi wrote:

Watched the Show with much interest. My business lets people share their internet connections, meaning neighbours with broadband could share theirs for free or profit. I am going to contact the Campbell Live show tomorrow to introduce my Company and the products. These are perfect for situations like this and are very easy to install and run, you can even make money from sharing your connections to neighbours that are unlucky not to have one. What a Joke Telecom, but expected .. TechnoKiwi : Mai Wi-Fi

06 May 2010 05:07p.m.

sarah wrote:

I live 7km from the Auckland CBD in Pt Chevalier and can't get broadband. We moved here 10 years ago and we are still waiting to get broadband. Telecom won't do anything and we are out of the official range of the Woosh wireless.

06 May 2010 03:52p.m.

marianne wrote:

hi folks, we've been on the waiting list for nearly 10 years! after being on the phone with telecom several times for hours over the years, being lied to by very friendly telecom workers that have no clue what they talk about, and after sending a e-mail to Paul Reynolds ( funny, no response...)I gave up. Unfortunately we are in a dead spot for other fast internet solutions.

06 May 2010 03:38p.m.

Tech wrote:

My job is to install phone lines and broadband to cust,, getting the phone connected out in rural areas is a feat let alone broadband, yes i feel sorry for them cust as i am the one who has to face the customer and tell them why they can not have broadband, and some cust can get really nasty, thats a job Telecom doesnt do , face to face with the cust,, i have seen service orders that state broadband will not be provided till December 2015,also since the mass lay off of highly skilled Telecom staff last year, and then Telecom said if you want your job back you will have to buy it back at a cost of $40 to $60 thousand dollars many Teleco workers were unable to do that and are now in other employment or on the dole, so the skilled personal that were doing these jobs are now gone, and the ones who brought there jobs back are strugling due to massive personal dept and by the end of this month many
will be bank rupt, the roll out of broadband and the extra mile these lineman went to so as to get the cust connected are now gone and because the pitifull amount Telecom pay us now and the personal expense we have to folk out of our own pockets we can no longer go that extra mile and get the customer connected, just ask yourself this question, would you pay your employer to have a job and supply all the tools and installed products to their customers for free,, well thats what Telecom makes us do now,,and we only do this job so we can try and keep our homes, many of us have lost their homes due to Telecoms new work plans.. fibre to the home??? yeh right,, get rid of Telecom and it can happen,, or maybe the government can buy Telecom back just like the railways and rebuild it.

06 May 2010 01:35p.m.

Jodee Watts wrote:

Once again a fabulous job of not doing a very good job! Being one of 3 based in wellington who first sold cablemodem into business through what is now the Telstra network (previously saturn)some 12 years ago, how is this not common practice now to have cable modem in the home??? IT Engineers and the likes are becoming as popular as a car saleman! - they talk crap and do bugger all!