Water filter company spreading 'untruths'

06 May 2012 10:01a.m.

Tania Toparea wrote:

I have a problem with this company regarding my payments. I have a direct debit set up on a monthly basis, not only do they take my monthly payment but they also have charged me a fee of a certain amount every week. I have sent them 2 emails with a breakdown of my bank statement showing the unnecessary deductions and yet i havent heard a reply. I called the customer services centre and they said they are having troubles with the banks, its been a month now and they're still deducting monies from my account, surely this should be sorted. I want to cancel my contract because of the lack of professionalism. In future if your reading this dont fall into there trap.

07 Mar 2012 05:31p.m.

Philip John Smart wrote:

The company is totally misleading. Shirl the sales manager is the most deceiving person i know. She would motivate us 247 but all she really wanted was for us to make 7 sales in one day. The pay was pointless and if you complained you'd be told that your customers are cancelling but yet the customers are asking you for their machine because they have paid. They also said accommodation was free but you were eventually told that it will come out on your next pay. This company is simply after money, they tell the Sales Reps to sell on inspiration not desperation; yet all the owners want is sales so they scam a million people. Working from 9am to 8pm; monday to friday, ridiculous hours for a ridiculous pay. Actions must be taken against these Australians.

22 Oct 2011 02:20p.m.

Caleb wrote:

I went through this companies interview process first the add i applied for on trademe had nothing to do with water filter salez or door knocking. The fact it was door to door sales was also left out of 1st interview an the was talk of being held on a "retainer" set at appropriate rate to match my skill level anywhere up to 800 a week unless i.chose myself to switch to comission. At the 2nd interview it was finaly disclosed that this was a door to door position and some training was given im being selective of what u actually tell a coustomer.After receiving a txt to say i had the job and to start 9am friday i went in to start this working day with 13 other successful aplicants... We were all handed contracts and told to sign them and just read the take home copy later (WTF) and then split into teams and sent out to sell... After being out for a couple hrs it was then disclosed that the expected hrs were 9am till 8pm 5 days a week and 9am till 4pm saturday to earn a "training incentive of 432 before tax a week (less then $7 an hour) with no option of commission ontop in the event of sucess... Also this was then specified as an option for a maximum of 2weeks at which time no further retainer would be available and a commission only system would come into affect. I was also told by my "team leader" that buyers a liers and then when they say not interested this really means they want u to try harder because we are "helping them" make the right choice. A failed attempt to sell was only put down to a rep not being effective enough at objecting the coustomers attempts to decline the sales rep... On actually reading the contact from that morning it was missing scheduals, full of typos, specifically contracted me out of being an employee while leaving me liable for all.coustomer dissatisfaction and any suit that would be brought to the company about the product would infact me a private suit against me personally as an independant contractor not an emplyee of love springs

17 Oct 2011 03:15p.m.

DiannaB wrote:

Need too cancel my payment know.

12 Sep 2011 11:56a.m.

ex lovesprings sales rep wrote:

I use to work for the wellington office for approximately 3 months, the sales manager in Wellington told us some right BULL, we were told that we were selling a machine that was stainless steel, had an ice machine and you were able to change the temperature on it.. this was all false, we were then told that he thought that that was the machine we were selling, no? he must have known! crazy! we then also found out a few weeks later that we were not providing a 5 year free warranty which we were told, it is only 12 months, if you are to complete all your payments in the first 12 months then you get an extended 2 year warranty on it, no where near 5? another thing that we were told. i reccomend for everyone to read there contracts before you sign it, as it says you own your machine after 2 years and after you pay your $1, howerver if you do not call them and let them know you want to pay your $1 your payments carry on and you have to pay for another 2 years till you own the machine, there is a 1 month grace period however, at the end of the 3rd year you also recieve a new machine. as for me leaving the company, EMPLOYEES, read your contract, they hold your pay for 3 months on a clawback, i also didnt get any of my petrol money reimbursed after i left which was about $350 and cant get my pay until november, "if there is any" in there words. The company is trying to do a good thing providing healthy clean water, however the way they go about it isnt the best and the way staff are treated isnt the best either...all i can say is everyone read your contracts!

01 Jul 2011 12:55a.m.

marinko wrote:

My name is Marinko, I worked in a famous company Nobel corporation that sells water filters. Many people are selling incomplete deceives. People are giving coverage to 200 Euros because they ware afraid of being sued if you give up. People have paid the 1000 euros and do not have cleane water as they promised. In my area there are 75 families who were tricked. About all this I have proved myself with because I worked for a Nobel. I ve seen too much so I got fired. Think carefully breaker let them into the house to trich you? As my family and many others. I decided to tell this whole world.

16 Jun 2011 09:34a.m.

Mary Joyce wrote:

whats ther email adress i need to cancel my order

09 Jun 2011 03:40p.m.

hey wrote:

i wanna cancel my watercooler too they told me they tried the water here in tokoroa and made them sick . and that i should take the cooler or i will get sick also. what can i do i wana get rid of the thing

07 Jun 2011 12:17p.m.

mandyonhunt wrote:

its a totaly crap. i went to interview and they gave pen to all of us and told to go and sell it in market, when some of them came back including me , without giving any particular reason the girl told you are not selected .... what the ****. only told us "boss dont want you people" . i sold that fuking 2 cent pen for one dollar to a lady. Totatly bull shit.....

10 May 2011 10:17p.m.

Anon wrote:

Wow, Lots of responses. I had interviews, and then got accepted for a job, but then got a text saying to start the following day - What? Hadn't even signed a contract. Have been told nothing about hours, have been told nothing about pay, and also said in the 1st interview that i couldnt start for a few weeks to arrange childcare. So they text saying congrats and welcome. In past i have always been called about interviews etc for a job. Also, got my reminder for the 2nd interview at 1.03am in the morning. Although people were lovely, and training was awesome i think there is something dodge about the company, and they definitely are lacking in the professional aspect of things. Here is hoping someone who will take my place working there is very flexible lol